Procurement Associate with English & French - Prague

For our important client, big international company we are searching suitable candidates for the position

Procurement Associate with English & French

Requirements:

·         Outstanding communication skills

·         Project Management competencies

·         Good interpersonal skills

·         Team Player

·         Basic Microsoft Office Knowledge

·         English, French: Level B2 to C1, Other language is a plus (German, Spanish, Italian, Turkish, Russian, Portuguese)

·         Customer Service experience

·         Procurement background is a plus

·         Flexibility to work according to the planned schedule

·         EMEA: 08:00-17:00

·         NA: 14:00-23:00

 

Responsibilities:

Service Desk Support:

·         Provide telephone and email support to European and NA end-users

·         Respond to Client queries in a prompt and accurate manner

·         Assist end-users on the end-to-end procure-to-pay process (Requisitions, Orders, Contracts, Invoicing, Payments)

·         Act as a trusted advisor regarding buying channels, use of preferred suppliers and payment terms… in compliance with the Client’s policies

·         Develop strong understanding of relevant policies and procedures, as well as compliance and risk regulations, to appropriately mitigate risk/exposure 

 

Requisition Processing:

·         Approve Purchase Requisitions by determining quality and completeness of request based on defined set of rules

·         Propose updates to the existing compliance tools

·         Report on requisition enablement and compliance

 

Vendor Management:

·         Support enablement of suppliers

·         Maintain the existing pool of vendors up to date to ensure buying opportunities

 

Contract Administration:

·         Resolve queries related to the contracting process

·         Create and route contracts in the Contract Management tool per Client’s policies

·         Enable contracts by creating/approving compliance terms

 

Performance Support:

Opportunities to support team supervisors in non-operational activities

·         Quality Check of the queries handled by the team

·         Ensure respect of SLAs

·         Handle escalations, carry out Root Cause Analysis

·         Suggest and implement process improvements

·         Report on team performance and compliance

·         Prepare and provide trainings to team members

 

You will interface directly with suppliers and end-users (Client) either by email or phone and use different integrated technologies to ensure a high level of Client satisfaction and the efficiency of the Procure-to-Pay processes.

 

Our client offers:

  • Work in Prague for a company who is recognized to be a global business leader
  • Benefits:
  • Meal vouchers
  • Up to 25 days of vacation
  • Sick days
  • Contribution to life/pension instance
  • Many training courses
  • Employees discounts
  • Shares
  • Referral bonus
  • Employee Academy
  • Language courses
  • Flexipass
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